Shipping Policy

Shipping Policy

Processing and Lead Times

Ready to Ship Products:

All ready to ship products are processed within 4-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

You will be notified immediately in the event of delays due to a high volume of orders or postal service problems that are outside of our control.

Made to Order Products:

All made to order products require a production lead time separate from our shipping estimates. Each product may require a unique production lead time, this can be found on the individual product page and cut sheets. For inquiries regarding rush order requests for our made to order products, please email us at

Shipping Rates 

We offer flat rate shipping to all continental US states. Shipping rates can be found on individual product pages. For inquiries regarding shipping to Alaska and Hawaii or international orders, please email us at for a custom quote.

All orders to the continental US states will be shipped via FedEx Ground.


Local Pick Up and Deliveries

Free local pick up is available in Phoenix, AZ on Monday-Friday from 10:00am-5:00pm. Please email us at to schedule a pick up time.

Local deliveries can be arranged within a 30 mile radius of Phoenix, AZ for an additional fee. Please email us at for more information regarding our delivery policy.


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.


Refunds, returns, and exchanges

We do not accept returns on any of our products at this time.

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at




Michelle Kwiecien, Co-Founder

Michelle is an interdisciplinary artist living in Philadelphia, PA. Her background in sculpture coupled with many years of working as a metal fabricator has melded her interest in material poetry with functional object making. She brings these worlds together by employing a range of metalworking techniques to produce thoughtfully designed and executed work.


Lily Reeves, Co-Founder

Reeves is a contemporary light artist and designer based in Phoenix, AZ. She is the Founder and Creative Director of Reeves Studios whose mission is to enliven public space with immersive lighting installations that explore the possibilities of light and materiality.

Reeves Studios